Use data to tell your story
Vicki Berling Vicki Berling

Use data to tell your story

At our recent Partner for Success workshop, the NK Workforce Investment Board took a deep dive into the importance of data in workforce development. Learn more about resources available through BE NKY Growth Partnership and KYStats in this blog post.

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Investing in communication skills makes good financial sense
Vicki Berling Vicki Berling

Investing in communication skills makes good financial sense

In today’s tight labor market, retaining workers is of paramount importance. In last week’s Employer Best Practices Focus Area meeting, we heard that frontline workers want more communication with their leaders. Other studies confirm this, including:

A recent survey of 1,000 frontline workers found that 66% were satisfied with the level of communication they have with their employers. However, there was a large discrepancy between managers (74.2%) and non-managers (57.8%). This means that almost half of all frontline workers in non-managerial roles are not happy with the amount of communication they receive. (https://www.workvivo.com/blog/internal-comms-for-frontline-workers-guide/)

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innovative hiring practices pay off for CVG
Vicki Berling Vicki Berling

innovative hiring practices pay off for CVG

It seems like CVG (Cincinnati/Northern Kentucky International Airport) is always in the news – and rightly so. CVG has a $9.3 billion annual impact on our economy and has spurred billions of dollars of development in and around the airport. Accomplishments include:

  • CVG is the largest passenger airport in Kentucky, is one of the largest serving Ohio and Indiana, and is the sixth busiest cargo airport in North America.

  • CVG offers non-stop passenger service to more than 55 destinations in North America, Europe and the Caribbean. The airport serves about 9 million passengers per year.

  • Just the other week, CVG announced another new flight, offering nonstop service to Melbourne, FL, on Allegiant Air. The flight will commence on November 15.

  • The airport is the only dual-cargo hub airport in North America, serving as the second-largest location in the world for DHL Express, its global superhub for the Americas, and the largest single-site operation for Amazon, home to its primary hub for Amazon Air.

  • The airport is the largest station in Atlas Air’s global network and serves many other cargo-focused carriers, including ABX Air, Kalitta Air, and others. CVG is the 12th largest cargo airport in the world, based on cargo tonnage.

For NKY Works, CVG is about jobs – good jobs serving a wide array of skill levels. In fact, CVG is responsible for 49,000 direct and indirect jobs in the region with more than 70 employers on their campus. But like all employers, CVG faces workforce challenges, including a lack of workers with needed skill sets, higher turnover in certain positions, and difficulty filling certain shift openings, such as weekends and third shifts. The airport is, after all, a 24/7/365 operation. CVG has been intentional and innovative in addressing these challenges. Here are some examples:

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